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Why Wikipedia was wrong to ban Scientology

Fri, 05/29/2009 - 9:43am

Wikipedia's Arbitration Committee has taken probably the worst decision in its existence: they banned the IP addresses associated with the Church of Scientology from editing any scientology-related articles. To my knowledge, this is the first time that Wikipedia higher-ups have decided to exclude a particular social group from contributing to the "encyclopedia that anyone can edit" (that slogan should now probably carry an asterisk, stating "anyone but scientologists").

I am no fan of Scientology, but I think that banning them from Wikipedia is going to be counterproductive. Unfortunately, it presents the Wikipedia admins/editors as a non-neutral group that opposes a particular set of ideas. In an ideal world, I don't think that the Wikipedia editors should be making any value judgements on whether a particular idea is good or bad, for it undermines the trust that users place in an open encyclopedia, no matter how innovative it is. Their job is to make sense of competing claims and keep those claims that are well-documented and meet Wikipedia's standards; banning scientologists from even making those claims to me indicates that the Wikipedia editors are of a firm opinion that no good ideas could ever come from the Scientology quarters.

However, bowing down to Scientology-bashers is almost guaranteed to trigger similar requests from people who hate satanism, fascism, or even pokemons. Granted it's harder to identify and ban the more decentralized community of, say, satanists than that of scientologists (who have registered physical addresses), but I am sure that very soon somebody will request that another group is excluded from online deliberations over what kind of materials to publish about it. In a way, Wikipedia's decision opens Pandora's box : why allow Christians to edit articles on Christianity, for example? The ban on Scientology reveals that, at least on some subjects, the Wikipedia community is simply not going to tolerate any debate - perhaps, because they can't do it physically (imagine a host of Scientologists engaging in perpetual debate with Wikipedia admins) or because they simply have a firm opinion on the subject.

I think that banning a social group simply because it aims to influence what's written about it on Wikipedia is futile, for it takes a very naive view of why people actually contribute to Wikipedia. I've been thinking about this issue for a while and I think one of the reasons for Wikipedia's tremendous success has been exactly the public desire to correct misconceptions or, more to the point, manipulate the truth in one's favor. Of course, this may go against Wikipedia's own rules but many people flock to edit Wikipedia simply because they want their competing version of events to prevail; it's time for the Wikipedia community to accept this truth and live with it.

I am not even going to mention the fact that bans based on IP address are probably not going to be very effective; can't the banned scientologists use an open Wi-Fi connection in their local cafe (or learn how to use proxy servers or tools like TOR?). I find it very unnerving that a tech-savvy community like Wikipedia would actually think that their sanctions would be effective; my prediction that they are only going to cause some very negative PR for their project.

So, what to expect now? I bet that in a few days (if not hours), we'll see a dozen anti-Wikipedia web-sites set up by the Scientology to promote their own version of  "censored truth". Unfortunately, Wikipedia's decision would only make their claims of unjust persecution easier to believe; after all, how else to explain that they were banned from a web-site that "anyone can edit"?

So while the mainstream press would undoubtedly report on the unduly persecuted scientologists, more people are likely to visit their web-sites and, who knows, perhaps, even get converted. The banned scientologists would continue their guerrilla-editing work from different IP addresses. End result? Lots of bad PR for Wikipedia, lots of good PR for Scientology. The Wikipedia admins definitely need a primer on the Streisand effect.

photo:scragz/Flickr



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Are you just spitballing here?

You do know that wikipedia banned all edits from congressional IP's right? They didn't intend it as an all encompassing censorship policy -- but they were getting abuse edits from congressional staffers. The staffers could get an earthlink or aol account and make the same edits. Wikipedia knew this, acknowledged it and simply created the ban as a message. Stop the abusive edits and the ban will be lifted. To my knowledge, it's been lifted -- and the problem, if not resolved -- has been ameliorated. The wikipedia staff probably don't care about scientology -- they just don't like how people from those ip's are editing their project. They've taken a fairly simple step. Ban the ip's. They made it a tiny bit harder to edit wikipedia -- and hopefully -- they'll cause them to back off a little on the aggressive edits. Basically scientology has a history of hounding detractors and shutting them down however possible, in this case they've gotten a little heavy handed with edits, and the people in charge of wikipedia have slapped them on the wrist. If you don't see this as simply a slap on the wrist, you're not very familiar with wikipedia and the internet.

There are a lot of bad assumptions in this article.

While I am a big opponent of censorship, I think the author of this article has misinterpreted or simplified the facts of this case in order to support a point. The crux of the issue is in this sentence:

"In an ideal world, I don't think that the Wikipedia editors should be making any value judgements on whether a particular idea is good or bad."

The value judgement issued by the arbitrators did not concern *what* the Scientologists were saying, it concerned *how* they were saying it. Namely, they were orchestrating changes to the pages to support their point of view without going through the proper channels of community-based editing. The distinction is critical to understanding the ruling, and the author blurs it without consideration.

The subsequent slippery slope argument is thus completely irrelevant. If you want to discuss the slippery slope inherent in banning groups that cooperate to subvert Wikipedia's editing guidelines, that is fine. But to bring up groups that could be considered "fringe" or "cults" is a further conflation. Are these groups engaged in the same tactics as the Scientologists? If not, forget it.

Sure, this may generate some negative PR amongst bloggers and netizens who have an idealized vision of participation culture. But they will have no choices but to begrudgingly submit to the realities of the world or to cease using Wikipedia entirely. For anyone else who actually wants a reputable, reliable encyclopedia online, this action represents progress. Whether it will be effective is not certain, as the author notes, but removing the convenience of being able to coordinate multiple users to make edits in a centralized location may have a positive effect. The author ignores this point as well.

"Churches" and taxes

Any "church" or religion should be at least 500 years old before it's considered established enough not to pay taxes.

Did you actually read the ruling?

Did the author read the actual ruling? His assumptions, assertions and simplifications of the issue make it sound as if he not only has little understanding of how Wikipedia works, but that he only overheard someone at lunch say, "Hey, did you hear Wikipedia banned Scientology?!" While this may be how many Americans learn of it - if they learn of it at all - this is not responsible journalism. If you are going to write a piece on the action of the Arbitration Committee, you should at least have some inkling as to what that action was, and what it really means.

This simply comes off as lazy, knee-jerk opining in an effort to get a column off quickly in reaction, without truly understanding the situation at all.

In an ideal world...

...Organizations that claim to be religious institutions wouldn't have paid staff assigned to organize smear campaigns against their detractors and stifle online criticism by flooding wikipedia with reverts and rewrites whenever information that makes them look bad is published, regardless of its accuracy. In an ideal world, wikipedia wouldn't ever be vandalized by anyone for any reason. In an ideal world, journalists would research their stories more thoroughly before publishing. Since we're not living in an ideal world, wikipedia has made the right decision by cutting down on the outright tampering being committed by the Church of Scientology.

totally missing the point

This line summarizes both why the author is wrong and why his pique should be directed at the Corporation of Scientology.

"In an ideal world, I don't think that the Wikipedia editors should be making any value judgements on whether a particular idea is good or bad."

The Scientology editors themselves are making value judgements for Wikipedia users by determining what ideas are good or bad. Wikipedia is preserving the open, democratic nature of of the wiki. What's the old Cold War adage? The World must be made safe for democracy. Well the same applies to an organization whose speech is intended to drown out other individuals' speech.

Evgeny, congratulations on the Slate repost! Maybe with your newfound popularity, you'll afford time to read and research your topic. Until then, I'll be on the lookout for positive press for Scientology--never seen it, never will.

I don't think so

You mean, because they were kicked off the wikipedia, then suddenly everyone will start pitying and loving scientologists? Um, no.

Wikipedia did the right

Wikipedia did the right thing, it has nothing to do with the subject matter or actually anything about Scientology. There was a history of abuse, vandalism, and inaccurate edits coming from those IPs. They were warned repeatedly, and did not comply with Wiki's terms of service, so now they're banned. Wikipedia is not banning a social group from editing its site, Scientologists and everyone else are all still allowed to edit. What isn't allowed are these troublesome IP addresses from Church of Scientology corporate properties that have been previously warned to abide by the ToS.

I'm not understanding what kind of solution you're proposing. A site with a terms of service agreement needs someone to moderate and enforce that agreement. When it's broken repeatedly and warnings are ignored, users and IPs are blocked. How is this different from abuse and ToS violation enforcement on any other site?

scientology deserves this ban

if you don't behave in a civilized manner, you shouldn't be treated as if you do.

pokemon

great article, but the plural of pokemon is pokemon.

In Response to JimmyBobby

Your comment makes no sense at all.

This has been a ongoing situation for many people who try to edit articles related to their business, their organizations, or even a article written about themselves on wiki. What if someone wrote a Wiki about you or someone in your family. What if the Wiki contained misleading or bias information and you wanted to change it.

With Wikipedia policies in place. It makes it very difficult to do so.

Wiki has to change its policies.

Reply to Jeff Bradly and general impressions

If the article contains misleading and biased information in violation of Wikipedia policy (e.g. not properly referenced to a reliable source), then there should be no problem in removing it from the article.

However, if you attempt to remove supposedly contentious material from an article without providing a valid justification ("I don't like it" doesn't work), then your efforts are going to be shot down.

Individuals editing from CoS-related IPs have engaged in a campaign of vandalism, POV pushing, misinformation and attacks for years. This behavior is not tolerated on Wikipedia, ergo the ban on CoS IPs.

This particular ruling may appear unique upon first glance, but I believe it should not be treated any different from blocks and bans previously imposed against individuals who had engaged in egregious misconduct.

The point isn't censhorship,it's vandalism, COI, POV-pushing,etc

I hate to say this, because I really enjoy this blog and I admire much of what you write, but you've completely missed the point on this one. Wikipedia bans IP addresses for vandalism, conflicts of interest, and point-of-view pushing all the time. This is actually somewhat restrained. Wikipedia doesn't really like to do all-out bans on IP addresses because it can hurt a lot of innocent users (see the time they accidentally banned an entire country). Banning specific IP addresses with a history of vandalism from doing further vandalism on specific articles is the best way to deal with this problem.

If you want to focus on real Wikipedia crackdown, check out the efforts to introduce flagged revisions. This is already in play on several language Wikipedias, but there are a lot of concerns about how it would play out on enwiki.

Censorship

The author got the censorship issue wrong: Wikipedia does not censor scientological views, scientologists try to censor the articles in order to suppress information which shows scientology in a bad light or to infringe on the right of other editors to disclose facts which scientology wants to keep secret. The author should have read the Wikipedia article on "Scientology and the Internet" before writing about this problem.
To be tolerant to the intolerant is allways difficult but an encyclopedia which anyone can edit can not be an encyclopedia anyone can censor. Scientologically minded editors have the same rights in Wikipedia as other editors; if they did not want to have more rights than others, there would be no problem.

You contradict yourself

Why does every apologists article always start with some form of "I'm no fan of Scientology?"

Anyway, you are arguing apples and aliens. Wikipedia banned IP addresses that were spamming its servers. Every technology based company would do the same thing.

What they didn't do was ban Scientologists. They are free to edit articles at home, or in a cafe as you pointed out. What this does is not allow a team of dedicated spammers to use specially designed posting facilities.

So get your facts straight and stop twisting the news to make it look like wikipedia is attacking the subject of Scientology - especially since the content hasn't been banned.

And for the record, enough with the craptastic logic of "See, now they get to play the victim." That's the most useless defense in the world.

Very interesting. I do

Very interesting. I do internet marketing for a living and have been involved in Wikipedia Wars and have completely given up on the site. If you try to correct something in a controversial article, somebody comes back and deletes your comment and puts a lie right back up. Even with scientific references proving a statement fact, you can still have your contributions taken down by somebody who disagrees. Just not worth it. Also hard to trust a site like this.

I don't know what the answer is, but you really can't rely on Wikipedia being much more than a gossip site on many controversial topics.