Posted By Evgeny Morozov Share

The launch of Google Buzz has set various parts of the technology blogosphere afire -- and for all the right reasons: it does introduce a number of interesting social features that could make our email experience more social (whether it has to be more social is a different question).

However, what tech pundits have mostly overlooked is a peculiar privacy choice made by Google's designers: unless you tinker with Buzz's settings, a partial list of your most-emailed Gmail contacts might be automatically made public (see this post over at Silicon Alley Insider; it appears that contacts  those who already had a Google Profile account before Buzz are at risk; also see this excellent and very angry post at CNet for additional background. UPDATE: Google has promised to fix some of these problems).

Yes, that's right: without you ever touching Google Buzz's privacy settings, the entire world may know who you correspond with (yes, including that secret lover of yours and that secret leaker at the White House).

This could be an extremely uncomfortable and tragic privacy disaster for Google, potentially of the same magnitude that Beacon was toFacebook.   I certainly don't have many concerns about those who are cheating on their spouses or are leaking sensitive information to journalists-- they will survive (even though the future of whistle-blowing does not look very bright in our increasingly overexposed information environment).

Nevertheless, I am extremely concerned about hundreds of activists in authoritarian countries who would never want to reveal a list of their interlocutors to the outside world. Why so much secrecy? Simply because many of their contacts are other activists and often even various "democracy promoters" from Western governments and foundations. Many of those contacts would now inadvertently be made public.

If I were working for the Iranian or the Chinese government, I would immediately dispatch my Internet geek squads to check on Google Buzz accounts for political activists and see if they have any connections that were previously unknown to the government. They can then spend months on end drawing complex social circles on the shiny blackboards inside secret police headquarters.

But potential risk from disclosing such data extends far beyond just supplying authoritarian governments with better and more actionable intelligence. For example, most governments probably already suspect that some of their ardent opponents are connected to Western organizations but may lack the evidence to act on those suspicions. Now, thanks to Google's desire to make an extra buck off our data, they would finally have the ultimate proof they needed (if you think that this is unrealistic, consider this: the Iranian authorities have once used membership in an academic mailing list run out of Columbia as evidence of spying for the West).

It's business decisions like this that make me very suspicious of Google's highfalutin rhetoric about their commitment to defending the freedom of expression. From a business perspective, such decisions do make some sense -- how else, after all, can Google Buzz compete with Twitter and Facebook, who are already light years ahead of Google in terms of building up their user base -- but the ethics of such business decisions is extremely shoddy, to say the least. If Google executives are really committed to defending the freedom of expression, then they must be inhabiting a dreamworld, where freedom of expression somehow always survives despite horrendous attacks on privacy.

The relationship between privacy and free speech has been a subject of contentious debate between legal scholars -- with people like Eugene Volokh arguing that excessive protection of privacy, no matter how appealing, could also harm free speech -- but what I often found puzzling about such arguments is that they don't seem to account for the fact that, without privacy, it's also very hard to exercise one's right to free expression. Isn't freedom of expression of a rather limited value when one is conversing under constant electronic surveillance? For anyone interested in how we should think about privacy in the digital age -- and why it still matters -- I highly recommend Helen Nissenbaum's new book Privacy in Context: Technology, Policy and the Integrity of Social Life.

I am yet to hear a Google executive mention privacy as one of the values that are constitutive of the freedom of expression. Whenever theytalk about the latter, they always make it very clear that privacy inhabits a completely different universe. I think they operate on a very flawed logic, which makes all their other efforts on this front look very insincere. Moreover, I think it is likely to cause Google much more damage in the long run: what's the point of protecting the email accounts of Chinese human rights activists if you tell the rest of the world who those people are talking to?

Seen from this perspective, a recent decision by the Iranian government to ban Gmail and create their own national email system -- something that must have been inspired by Turkey's Anaposta project-- does not sound that bad. After all, it's probably better to have activists stop using Gmail than to watch them expose their connections to government's agents. I can only hope there will be enough anger in the technology community to force Google reconsider their decision to disclose information that is extremely sensitive and should never be disclosed without prior consent from its users; in the future, all similar sensitive data decisions like should be "opt-in" not "opt-out" by default.

Otherwise, all their promises about their stance on freedom of expression is just empty talk. Their recent partnership with NSA does not make Google look any more trustworthy; Chris Soghoian, an expert on information security, made a hilarious point on Twitter: "How do I sign up for the Iranian government's new emailservice? At least they are not in bed with NSA."

LOIC VENANCE/AFP/Getty Image

 

FENG37

7:14 AM ET

February 11, 2010

Thank you for this post.

I agree, by exposing contact networks in China and elsewhere, the damage Buzz currently makes possible has most likely already been done. That fact has certainly been brought up within the Chinese Internet community today.

One just hopes that the right people at Google will understand the serious and valid points you make.

We need Google to be a *global* leader in promoting Internet freedom, which definitely includes robust privacy measures, and not inadvertently serving as an enabler of further surveillance or even repression.

From China

 

RESUMEMASTER

7:27 AM ET

February 23, 2010

I think even Negative Buzz will help google

Look at google. What ever it does, every one is watching it.

Buzz came, followed by a negative publicity, followed by super quick fixes and now i see most of people are using it. What a platform for 160 million people using it.

Robert D Costa
http://www.resumeporta.com

 

AKASHHHHH

4:02 PM ET

February 11, 2010

Terrible rollout.

I really can't believe the way that Google went about rolling out Buzz. It should've been opt-in from the beginning. That would've mitigated all of the "OH GOD, WHY IS THIS HAPPENING?!?!" I've seen in response to my Buzz messages (I simply linked my Twitter). Beyond that, the default settings are truly terrifying, as you pointed out. I had to go into my new "Google Profile" (which I didn't even have before, due to privacy concerns) and turn off displaying my full name and also turn off displaying my contacts. Oh, and just to top it off, Buzz decided to automatically link my Picasa and Google Reader accounts.

Google really needs to understand that while they want all of us to live in their open-information utopia, personal lives are a bit more nuanced than that and some of us DON'T want our email friends to be the same as our Twitter followers. The lines of demarcation are a bit faint, to be sure, but they make sense in my head...and that's what really matters.

 

JACK34

9:50 AM ET

February 16, 2010

That was exactly what I

That was exactly what I needed to read today. Nice work! It looks that you are highly expert blogger. Your post is an excellent example of why I keep coming back to read your excellent quality content that is forever updated. .

Thank you
best web hosting

 

CRCK99

4:25 PM ET

February 11, 2010

Google Buzz

I hadn't yet thought about the release of Google Buzz in this light. If Google is as concerned with privacy and activism in repressive countries (China, 3 weeks ago), then hopefully they gave this issue careful consideration. It seems that right now the mainstream media is only concerned about whether or not Google Buzz will replace Twitter or Facebook http://bit.ly/bsaKq6 not if it will be potentiall damaging to activists in other countries!

 

CUPPA

9:36 PM ET

February 11, 2010

What about proof reading?

You misspelled magnitude and certainly in paragraph four.

 

JOSHUAWILLIAMS

9:56 AM ET

February 12, 2010

You're serious with this

You're serious with this mispelled words? LOL Better check Wiki for your observation.

Back to the topic. Google must address this issue. If I'm not mistaken, user's privacy has been an issue of Facebook before. Now, they started to resolve that issue. Hopefully, google will do the same thing to avoid any possible hassle to their user.Joshua Williams

 

BRISAVION

3:52 AM ET

February 12, 2010

Good points! But...

Evgeniy,

I agree with CUPPA. You make great points here, but when reading this one comes across multiple spelling errors, it takes away from your credibility. Other misspelled words include insincere (spelled "insencere") and what (spelled "ahat").

Please keep up the good work! I love your articles and especially your "Eastern European" brand of skepticism.

 

EVGENY MOROZOV

11:56 AM ET

February 12, 2010

corrected

thanks.  I was writing it at the very end of a 12h train ride and it was bumpy!

 

BWAGS

4:25 PM ET

February 12, 2010

Editors

I read your article and I agree that there is something wrong with what Google is doing but, I have to say that it wasn't easy reading this article. Is the editor for this site on vacation or something? I can live with spelling mistakes (to a point) but, the complete lack of spaces between words makes this article difficult to read. I mean really:

socialfeatures
apeculiar
beautomatically
Buzz'sprivacy
privacydisaster
toFacebook
arecheating
lookvery
inauthoritarian
theirinterlocutors
thosecontacts

That is just from the first 5 paragraphs! I mean, 5th graders could probably write better than that. A spelling mistake or two, okay. Missing a space here or there, I wouldn't complain. Doing it probably 50 times in the same article??? Come on now.

 

EVGENY MOROZOV

5:53 PM ET

February 12, 2010

sorry

those spaces diseappeared after one of the edits today - they were there originally; it's a problem with the site, not with the author :-) i am going to correct it

 

WHISTLEBLOWERSGRILL

8:54 PM ET

February 12, 2010

It's business decisions like

It's business decisions like this that make me very suspicious of Google's highfalutin rhetoric about their commitment to defending the freedom of expression. From a business perspective, such decisions do make some sense -- how else, after all, can Google Buzz compete with Twitter and Facebook, who are already light years ahead of Google in terms of building up their user base -- but the ethics of such business decisions is extremely shoddy, to say the least. If Google executives are really committed to defending the freedom of expression, then they must be inhabiting a dreamworld, where freedom of expression somehow always survives despite horrendous attacks on privacy.

Regards
Whistle Blowers Grill

 

VANCEDECKER

1:28 AM ET

February 13, 2010

What about all the good things Google did?

I gotta say that I am really loving this great new FREE google service!

Just today I wondering why this girl I had been dating, and by dating, I mean met at a bar once, hasn't returned any of my emails or phone calls.

I was 'worried' that something might have happened to her.

Well, after emailing her friends, it turns out she is ok! Several of her friends have promised to let her know that I've been asking about her. One of them said that she lost her phone and...connection to the internet, and that's why I haven't heard from her.

Thanks Google! I was beginning to think I might never see her again.

 

BERNARD1938

6:13 AM ET

February 13, 2010

What about all the good things Google did?

Yes. What about ALL the GOOD things Google has done? Sure their newly developed BUZZ enabled you to do some searching for a woman who was declining to reply to your unwanted emails. So it was good for you. But, what about the effect on her? I would imagine that if she was purposely refusing to reply to your emails, you setting her mates onto to her would have really pissed her off. By the way you probably started some disharmony between the woman and her friends. It is not very thoughtful when you approve wholeheartedly of something without thinking it through fully and ignoring its possible effects on other just because you consider it to be helpful to you this one time. I fancy that you are a self-centered prick and were only wanting to get her into bed.

 

BRISAVION

7:12 PM ET

February 14, 2010

Sarcasm101

Yes, I think that was exactly the point. I am guessing it was sarcasm. Perhaps a bit too subtle.

 

COGENT

8:42 AM ET

February 15, 2010

Hmm, a little creepy!

"girl...I...met at a bar once, hasn't returned any of my emails or phone calls."
You met her just once, and you've been bombarding her (and her friends) with e-mail and phone calls? Dude, that sounds just a widdle bit...creepy.

 

COGENT

8:47 AM ET

February 15, 2010

Ah, you were being sarcastic.

"I am guessing it was sarcasm. Perhaps a bit too subtle."
Ah, sarcasm! I get it. But if you're going to use sarcasm, perhaps you should consider including one of these, :-)!! Sometimes, sarcasm doesn't translate too well on print.

 

FEBSTOREAD

10:06 PM ET

February 15, 2010

too many social media

I think that everything has to gather in some major system, it is just too spammy to have all the mails from all the social medias from your friends dragging you to groups, pages, etc. chi flat iron

 

DAVIDELLIS101

4:03 AM ET

March 5, 2010

The real problem and the solution

The problem is of course that Google and other corporations provide these services as a way of chasing eyeballs for their advertisers. With this sort of motivation privacy has no chance.

But what if this motivation disappeared. In other words, what if technology provides a better, cheaper and more effective way for business to reach their potential customers?

The current idea that business has to chase their potential customers in ever-intrusive ways is not sustainable. It expensive, increasing ineffective and only persists because no alternative has yet emerged.

Well it actually is emerging right now and has the potential to change everything.

http://www.i2015.net

 

Evgeny Morozov, originally from Belarus, is a visiting scholar at Stanford and a Schwartz Fellow at the New America Foundation.

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